Prescriptions
Ordering repeat prescriptions
The quickest and easiest way to request regular medication is by signing up to have online access via the NHS app or SystmOnline.
Full information on how you can register for this can be found by visiting our Online Services page here. (Please note we cannot accept prescription requests via Patient Triage.)
Alternatively, if you do not have access to the Internet please tick the items that you require from the printed list of your medication and pass this into the surgery using one of our prescription boxes on site.
In all cases, we ask patients to nominate a pharmacy when requesting medication as we send prescriptions electronically. This reduces paper and unnecessary visits to the surgery. Some pharmacies run a ‘Managed Repeat Service’ which means they order your medication for you with no need for trips to the surgery. We advise to put in requests 7-10 days before you are due to run out to ensure plenty time.
We are unable to accept prescription requests by telephone.
Queries about your medication
If you have a medication enquiry please contact our medicines team directly on: 01752 393780 or d-icb.drakeprescriptionhub@nhs.net. This can NOT be used to make a new request for medication.
Our Pharmacy Hub is available Mon-Fri between 10:00 – 14:00