Prescriptions
Ordering repeat prescriptions
The quickest and easiest way to request regular medication is by signing up for online services via the NHS app or SystmOnline.
Alternatively, submit a new SystmConnect request here:
Full information on how you can register for Online Services can be found here.
Patients with NO internet access;
Tick the required items on your paper prescription repeat list (this should be given to you by the pharmacy each time you collect medication) or, if you do not have a list, fill in one of our Prescription Request Forms available in the foyer at both surgeries. Pass this into the surgery using one of our prescription boxes on site.
In all cases, we ask patients to nominate their preferred pharmacy that we will send prescriptions to electronically.
Some pharmacies run a ‘Managed Repeat Service’ which means they order your medication for you with no need for trips to the surgery. We advise you to request prescriptions 7-10 days before you are due to run out to ensure plenty time to resolve any queries.
We are unable to accept prescription requests by telephone.
Queries about your medication
If you have a medication query or prescription enquiry, please contact our Prescribing Hub team directly on: 01752 393780 or d-icb.drakeprescriptionhub@nhs.net. This can NOT be used to make a new request for medication.
The Prescribing Hub is available Mon-Fri between 10:00 – 14:00
Pharmacy services
The Easter Bank holiday will impact pharmacy opening hours, for a full list of Plymouth opening times please see this excel Spreadsheet: Plymouth Easter Access