Privacy Notice (Easy Read)
This is an easy read version of our full privacy notice.
It explains how we use your information in a way that is quicker to read, and easier to understand. You can read the full privacy notice for more detail. If you need help understanding anything, please contact us.
Who are we?
We are Lisson Grove and Woolwell Medical Centres, or Lissonwell, for short. We help look after your health when you are unwell or need advice.
What information do we keep about you?
We keep information about you so we can care for you properly.
This includes things like:
- Your name, address and contact details
- Your medical history (like illnesses, allergies or medications)
- Notes from your appointments
- Test results (like blood tests or x-rays)
Why do we need this?
We use your information to:
- Help you get the right care and treatment
- Keep you safe
- Work with other doctors, nurses or hospitals if needed
- Make sure our services are working well
Who can see your information?
Only people who need to help care for you can see your information.
This might include:
- Doctors and nurses at the GP practice
- Hospitals or other NHS services
- Other health or care professionals involved in your care
We keep your information private and secure.
Do we ever share your information?
Sometimes we need to share your information to help care for you.
We will only do this:
- when it is needed for your care
- when the law says we must
- or when it is to keep you or someone else safe
If we ever want to use your information for something else (like research), we will ask first.
How do we keep your information safe?
- Your information is stored securely
- Only trained staff can access it
- Everyone working here must keep your information confidential
How long do we keep your information?
We keep your health records for a long time because it is important for your care, even for adults.
Your rights
You have rights over your information, including:
- You can ask to see your information
- You can ask us to fix anything that is wrong
- You can ask questions about how we use your data
Depending on your age and understanding, you may be able to make these decisions yourself.
Want to ask something?
If you have any questions, you can:
- Speak to a member of staff
- Ask a parent, carer or trusted adult to help
- Contact us directly
Data Protection Officer
If you want more information about how your data is used, you can contact:
Delt Shared Services Ltd: d-ccg.deltdpo@nhs.net
